Privacy Policy

Alpha Web Dev ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alphawebdev.ae or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter
• Create an account on our website
• Communicate with us via email, phone, or chat
• Participate in surveys or promotions

This information may include: Name, Email address, Phone number, Company name, Job title, Mailing address, Project requirements and specifications.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Click patterns and navigation paths
• Device information (mobile, tablet, desktop)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process your service requests and manage projects
• Send you quotes, proposals, and project updates
• Improve our website and services
• Analyze website usage and optimize user experience
• Send marketing communications (with your consent)
• Comply with legal obligations and enforce our terms
• Prevent fraud and ensure website security
• Conduct research and analytics

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our website.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Track your browsing to show relevant ads
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

4. Third-Party Services

We use the following third-party services that may collect information:

• Google Analytics: Website analytics and performance tracking
• Google Tag Manager: Tag management and tracking
• Email Service Providers: Newsletter delivery and communication
• Payment Processors: Secure payment processing (if applicable)
• Cloud Hosting: Website hosting and data storage

These third parties have their own privacy policies governing their use of your information.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: Third parties who assist with website operations and services
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@alphawebdev.ae

9. GDPR Compliance (European Visitors)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal information based on:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary to fulfill our contract with you
• Legal Obligation: Processing is required by law
• Legitimate Interests: Processing is in our legitimate business interests

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. UAE Data Protection Compliance

Alpha Web Dev complies with applicable UAE data protection laws and regulations, including the UAE Federal Law on Combating Cyber Crimes and other relevant legislation. We are committed to protecting your privacy rights in accordance with UAE standards.